Reach out
Call, text, or send a message with a brief description of what’s going wrong. “My TV says ‘no signal’” is more than enough.
Local, student-owned tech support
We come to your home, fix the frustrating tech issues, and then calmly show you how everything works — step by step, in plain English.
See service area map →Availability: Weekdays after 3:15 PM · Weekends 9:00 AM – 10:00 PM
How it works
No confusing jargon, no rushing, no judgment. Just clear help at your pace.
Call, text, or send a message with a brief description of what’s going wrong. “My TV says ‘no signal’” is more than enough.
We find a time that works for you — weekdays after 3:15 PM or weekends from 9 AM to 10 PM.
We solve the problem, then walk you through what we did in plain language, so you feel comfortable using your devices.
We focus on safety and privacy. You always know what we’re doing, especially with accounts and passwords.
Service area
We focus on nearby towns so we can respond quickly and keep things personal.
Don’t see your town? If you’re close to Burr Ridge, reach out anyway — we can often help in surrounding neighborhoods.
Map centered on Burr Ridge, IL.
Common requests
Our promise
Many of our clients say, “My kids always fix this, but I still don’t know what they did.” We do things differently.
Adult children often book us for their parents or grandparents in the area. We’re happy to coordinate with family members and make sure everyone feels comfortable with the plan.
Need help for a loved one in Burr Ridge, Lisle, Darien, Downers Grove, Oak Brook, Hinsdale or Willow Springs? We’re close by.
Kind words from neighbors
Real feedback from community members who wanted patient, respectful tech help — without bothering their kids.
“He fixed our TV and internet in one visit and never once made us feel silly for asking questions. He even wrote down steps for us. I wish we had called sooner.”
Mary K.
“My mom usually waits for my visits to deal with phone issues. Now she just calls Tech Made Simple. She feels more independent and I’m less stressed. Win-win.”
Jason R.
“Very polite, right on time, and extremely patient with my husband’s questions. He set up our Ring cameras and showed us how to use the app on both of our phones.”
Linda & Paul S.
“He helped me get back into an old email account tied to everything. Took his time, explained every screen, and made sure I knew how to keep it secure.”
Nadia F.
Real work, real homes
DVD player replacement
We replaced an old DVD setup with a simpler solution, cleaned up the wiring, and made sure the TV remote was all they needed to watch their shows.
Router & modem upgrade
We swapped an outdated modem and router for a newer setup, labeled everything, and showed the homeowner how to restart things if the internet ever acts up again.
Questions
Absolutely. That’s who we are here for. We expect questions, repeat explanations, and a slower pace. You will never be rushed, embarrassed, or made to feel behind.
Pricing depends on the type of visit and how much is needed, but we keep things straightforward and fair. Share what you need help with and we’ll give you a clear estimate before starting.
Yes. We treat your devices and accounts with the same care we would give our own family. We explain what we’re doing any time we handle passwords or sensitive information, and you’re welcome to write things down.
Definitely. Many of our visits are arranged by adult children or relatives. We can coordinate the visit with you and keep you updated if you’d like.
A quick call or message is all it takes to set up a visit. We’re nearby, student-owned, and happy to help.